This half-day training module introduces participants to basic skills in psychological first
aid (PFA). It is suitable for all Red Cross and Red Crescent staff and volunteers working in
any sector. It aims to enable participants to:

• know what psychological first aid is and what it is not
• understand the three action principles of ‘Look, Listen and Link’
• practise providing PFA to someone in distress
• be aware of the importance of self-care when helping others.

This training module is one of four on psychological first aid, which accompany a set of
materials on PFA. These include an introductory booklet called A Guide to Psychological
First Aid for Red Cross and Red Crescent Societies and a small booklet, A Short Introduction
to Psychological First Aid for Red Cross and Red Crescent Societies.